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08:00
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630 mins
- Social
09:00
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5 mins
- Social
09:05
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Keynote panel: The API opportunity - reinvigorating the voice and messaging product proposition55 mins
- VOICE
The API product and commercial model is braced for transformation, as CPaaS and MNO players look set for convergence following a potentially game-changing announcement last September of a joint ventur ...
10:00
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45 mins
- VOICE
Voice services have been taken for granted and the rise of VoIP solutions and integrated apps, such as Microsoft Teams make for a challenging environment. Join market leaders of voice services to expl ...
10:45
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Networking Break45 mins
- Social
11:30
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15 mins
- VOICE
We bring some of the industry's more successful use cases of key enterprise messaging campaigns on stage through a customer presentation on the power of omnichannel communications.
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11:45
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15 minsWe bring some of the industry's more successful use cases of key enterprise voice/messaging campaigns on stage through a customer presentation on the success and prevalence of mobile money tools, with ...
12:00
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15 minsThis demo will illustrate the profound impact new product lines from Communication Service Providers, such as adtech can have on targeted messaging, unlocking key use cases and inspiration for busines ...
12:15
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90 mins
- Social
13:45
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30 mins
- MESSAGING
Mobilesquared's State of the Global Messaging Market analysis sees Founder Nick Lane crunch some of the messaging industry's key numbers and divulge what it means for some of the channels widely deplo ...
14:15
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45 minsEmerging eSIM technologies stand to significantly change wholesale roaming market dynamics, but operators are still unsure how to turn this to their advantage. This panel aims to demystify this expand ...
15:00
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30 mins
- Social
15:30
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40 minsApple has embraced RCS Business Messaging (RBM), although the channel is still not fully ubiquitous and many enterprises are still not yet aware of the potential of this channel to enhance their custo ...
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16:10
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50 minsThe commercial viability of RCS Business Messaging has, once again, catapulted into the consciousness of leading minds since Apple announced its support of the channel. But how will rollout of the cha ...
17:00
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90 mins
- Social
09:15
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40 minsA major challenge for voice and messaging service providers is that fraudulent activity is diminishing consumer trust in these channels and pushing businesses to adopt alternative communication method ...
09:55
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25 minsRegulations are tightening on operators and rightly stipulate better protection of consumers from bad actors. In this fireside chat, key stakeholders assess how to establish a common framework for com ...
10:20
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20 mins
- Social
10:40
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40 minsAs customer habits shifts, so must service providers adapt to meet demand. Market-leading experts will share insights on:'
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11:20
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40 minsThroughout the event, experts and decision-makers have demonstrated the sustained power and significance of voice and messaging. However, there are many businesses which don't have the scale or agilit ...
12:00
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90 mins
- Social
12:30
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45 minsThe voice industry is somewhat experiencing a rebirth. This session will congregate leading voice players to talk about what the future of wholesale voice represents. This industry roundtable covers:'
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13:30
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45 minsLeading member associations from the messaging space discuss the key ingredients needed to restore trust in business messaging. This session will convene key messaging stakeholders to talk about the f ...
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14:15
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45 mins
- Social
15:00
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120 mins
- Social